FAQs/Support
For AspectDSC Support, please click here
FAQ
How do I sign up for AspectDSC?
How much does it cost?
How do I access my AspectDSC account?
How do I get upgrades to AspectDSC?
How do I know what content I can receive?
Who is my nearest AspectDSC representative?
How do I sign up for AspectDSC?
To register for an AspectDSC 14-day Free trial account click here.
How much does it cost?
AspectDSC uniquely offers users a very wide choice of news, prices and other tools; your costs are largely determined by the number of options that you require. Typically most users in a company will have varying information needs. AspectDSC has the flexibility to give you the choice of information and to charge only for what you need and use. If you are reviewing your current information distribution arrangements call us to see how Aspect Enterprise Solutions can reduce your costs and improve your communications.
How do I access my AspectDSC account?
AspectDSC is an online service which requires no hardware or software to buy, install or maintain. Just point your Web or PDA browser to the login page at https://myaspect.net and login using your unique username and password.
How do I get upgrades to AspectDSC?
Because AspectDSC is a web-based solution we regularly add new features and tools, these will be available to you the next time you log on to your account, most improvements are free. There is no need to download any software or make system adjustments.
How do I know what content I can receive?
AspectDSC delivers many of the world's leading news, pricing and analysis content from a variety of content partners including: Dow Jones, BBC Monitoring, NYMEX, ICE, Argus and Platts. Details of both our real-time news and our other content partners can be found here (add content providers page link)
Who is my nearest AspectDSC representative?
Click here to contact us.
Bright Idea
- Get your AspectDSC in English, Russian or Chinese.
- Our multi-language portal serves our global traders in local languages.
- Also put your company logo and branding on your portal.
Bright Idea
Try AspectDSC Mobile For Desktop
Display a simple screen with live prices that tick on your desktop. This is great for when you’re in remote places with slow Internet access or you just need the minimum data sets. There’s no extra fee, it’s part of your subscription.
We needed a market information system that offered access to Platts real-time news and prices. AspectDSC provides us with a cost-effective and user friendly solution, at a fraction of the cost of other systems.
